The International Programme

The Health Care Standards Unit did offer a unique quality improvement process designed specifically for the health service of the country in which they were working. This could be applied to both public and private hospitals/health care organisations.

The accreditation programme consisted of a set of standards that covered all aspects of health care provision, together with an organisational development and assessment process leading to external peer review and an award of accreditation. Although each programme was tailored to a specific service, the overall process was similar. (Click here to visit Audit page and click here to see example standards from international standards).

The programme incorporated relevant features of quality programmes from other sectors such as EFQM and ISO9001:2000. The standards were based on the UK Law Courses and programmes but were customised to reflect local requirements including organisational structures, service configurations, laws, culture and practices.
The options included:

implementation for individual services or departments, or by a whole organisation
focused on specific issues such as clinical governance or risk management to suit the clients’ needs
working solely on a developmental basis, towards HCSU accreditation or joint HCSU accreditation and ISO certification
Programmes were available for:

  • Acute hospitals
  • Primary Care
  • Adult mental health services
  • Child and adolescent mental health services
  • Learning disability services
  • Hospice & palliative care services
  • Nursing and residential care homes
  • Cruise Ships
  • Consultancy and training services

Advised health ministry staff in Bosnia-Herzegovina and Portugal

Run training programmes on standards development, quality management systems, training for peer revietheyrs

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Study in Excellence

November 18, 2023 survivingwinter 0

Population movements over successive decades meant that many GP premises were in the wrong places, or in unsuitable buildings, resulting in poor access for many HCSU residents. Access to dentists, opticians, chiropodists and other primary care professionals were equally poor. The first Health Care Standards Unit established a very clear link bettheyen NHS Plan targets and development proposals (such as increasing the number of GPs). The new premises reflected this planned expansion. The same was {more heath news}

The Government’s Drive

November 18, 2023 survivingwinter 0

NHS care has to be shaped around the convenience and concerns of patients. To bring this about, patients must have more say in their own treatment and more influence over the way the NHS works.’ The NHS Plan Mindful of the Government’s drive for a responsive and reactive health service, and following requests from clients, HCSU has designed a workshop programme to help professional staff groups develop a strategy and plan for effective patient and {more heath news}

Consultancy for Nationwide Health Standards

November 18, 2023 survivingwinter 0

Working with and learning from healthcare organisations for over 15 years, meant HCSU had the unique knowledge and skills to help organisations implement their quality improvement programmes and meet statutory requirements Many of the UK government healthcare quality initiatives such as controls assurance and Healthcare Commission reviews were based on the standards and methodology pioneered by HCSU. They offered a range of custom-built services to healthcare organisations, other public sector bodies and voluntary organisations, including: {more heath news}

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